TuMeNy accepts payment via mobile money, credit cards and cash. The quickest and easiest way to purchase tickets is through our website.

You can book your trip up to 10 days in advance.

A ticket confirmation will be sent to you via SMS or you can show the reservation to the bus conductor from your smart phone.

The booking number confirms your seat on the bus.

All bookings are honored for the date and time chosen only. You can get a refund up to 48 hours before departure time.

You can cancel your booking and book a new trip through the website as long as it is not within 48 hours of your departure.

Yes, by calling +260 XXX XXX XXX

The bus driver, conductor or customer service will check your ticket prior to boarding the bus.

The bus driver or conductor will check your ticket or smart phone prior to boarding the bus.

If you have forgotten your confirmation you can show the bus conductor the ticket on your phone or use a valid form of ID.

All reservations are honored for the date and time chosen only. If you miss your departure a new ticket purchased would be required. Tickets are nonrefundable and are not exchangeable if you're within the 48 hour policy.